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“DITA Isn’t for Everyone (And Here’s Why)” – My Talk at ConVEx 2021

I had a fun time recording and presenting this talk alongside my Precision Content colleague and former University of Toronto professor Keith Schengili-Roberts for ConVEx 2021. Keith talked about the “the business of DITA,” touching on those industry sectors where DITA works best and where other structured authoring standards make more sense. I come in… Continue reading
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Where Has Our Charter of Rights and Freedoms Gone? (No, Literally)

Earlier this week I wrote about the worst 404 page of all time, but today I’m writing about one of the most concerning 404 pages I’ve come across in a while. You can play along at home. Step 1: Visit the “Treaties, laws and regulations” page on the Government of Canada website. Step 2: Click… Continue reading
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Is This the Worst 404 Page of All Time?

Do you remember that one copypasta that satirizes obnoxious error messages? Turns out that’s barely hyperbole. Check out this monstrosity that I encountered the other day: This is what happens when you let your UX writers run wild. I’m all for creative voice and tone in my web interfaces, but there’s a line that was… Continue reading
Categories: Information ArchitectureTags: UX Writing -
“Landing an Information Architecture (IA) Job in 2021” – My Talk at World IA Day Toronto 2021

I had a great time at the virtual World IA Day Toronto 2021 event that took place last Saturday, where I was asked to present a lightning talk about finding an information architecture job in the current market. Since all of the lightning talks were prerecorded, I can easily share with you the video of… Continue reading
Tags: World IA Day -
The New Scissors and Ink

Actions have consequences, no matter what. But the modern day architectures of information in which we carry out our many of our day-to-day actions have a tendency to obfuscate and distort our perceptions of those consequences, and indeed even the true nature of the actions themselves. Continue reading
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