Reading
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The Design of Understanding
Last month I visited my family in America for the first time in quite a while. I didn’t bring any books with me so that I might instead read something from my stateside shelf. Richard Saul Wurman’s Information Architects immediately stood out. I hadn’t actually read it cover-to-cover until then. With many of its 232… Continue reading
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Oops! Let’s Try That Again
While I think the policy prescriptions in COVID-19: The Great Reset are… misguided, to put it nicely… I do see some value in reading this book if only so that you can better understand the mindset of the man who chairs the World Economic Forum and is occasionally photographed dressed like some sort of Mortal… Continue reading
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Why I’ve Stopped Caring About Forgetting What I’ve Read
Is reading nonfiction only worthwhile if you retain the information? I mean, fiction is its own beast, right? With stories, we’re okay to get wrapped up in the plot and characters and enjoy the tale for its own sake. If visions of Middle-Earth fade from our mind’s eye as soon as we snap the covers… Continue reading
Categories: Reading
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June 27, 12-2PM EST
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October 14-17, 2023
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“Microcontent Pipeline to Chatbots and Voice Assistants”
Use microcontent to put your team in the driver’s seat to the next level of content publishing for intelligent chatbots. By now reality has revealed that ChatGPT is not ready to write our product documentation for us. With no control over what the publicly-trained models scrape from our websites and blogs and how it assimilates our documentation with other less-authoritative sources, we’re left to wonder where we go next. If we want reliable bots, we’ll need to train our own models and deploy them to our staff and our customers. Let us show you what we’ve learned so far.