Canada
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Euthanasia is Not Healthcare
When Canadians pull me aside to vent about those “crazy” Americans (before realizing that they’re talking to an American), I usually hear something about gun violence or Donald Trump. What some Canadians might not realize is that we Americans think y’all are out of your minds, too 😂. And I don’t think I’m only speaking… Continue reading
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Letter to the Public Order Emergency Commission
Last year, in 2022, the Public Order Emergency Commission, established by the Government of Canada to inquire into the declaration of the Emergencies Act, solicited written submissions from the public. People who know me closely know how intensely bothered I was by the declaration of the Emergencies Act. I wrote letters to each Ontario Senator… Continue reading
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Photos from World Information Architecture Day Toronto 2023
On March 4, 2023, I co-hosted World Information Architecture Day Toronto 2023. We were at SPACES Queen West at 180 John St. It was a fun and successful event, and I’m grateful to everyone who made it in despite the previous night’s winter storm. These photographs from the event were taken by Jessie Lau. Continue reading
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All of the Films I Saw at TIFF 2022
Among the reasons why I still live in Toronto is that the city offers all sorts of world-class cultural events, with one of its biggest being the yearly Toronto International Film Festival (TIFF). I saw a couple of TIFF movies back in 2019 and enjoyed the experience. With the festival’s in-person return this year, I… Continue reading
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Letter to Ontario Senators About Emergencies Act Confirmation Vote
Today I wrote the following letter and sent it individually to all of the Ontario senators in advance of their vote on the confirmation of the Emergencies Act that was declared by Prime Minister Justin Trudeau’s government on February 14, 2022. If you would like to use my words in a letter of your own,… Continue reading
Recent Posts
- Euthanasia is Not Healthcare
- That Sound Looks Good
- Letter to the Public Order Emergency Commission
- Structured Strategy: How to Supercharge Your Content Analysis with XML and XPath
- Lessons From the STC Summit 2023 @ Atlanta
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“Microcontent Pipeline to Chatbots and Voice Assistants”
Use microcontent to put your team in the driver’s seat to the next level of content publishing for intelligent chatbots. By now reality has revealed that ChatGPT is not ready to write our product documentation for us. With no control over what the publicly-trained models scrape from our websites and blogs and how it assimilates our documentation with other less-authoritative sources, we’re left to wonder where we go next. If we want reliable bots, we’ll need to train our own models and deploy them to our staff and our customers. Let us show you what we’ve learned so far.