I had a fun time recording and presenting this talk alongside my Precision Content colleague and former University of Toronto professor Keith Schengili-Roberts for ConVEx 2021. Keith talked about the “the business of DITA,” touching on those industry sectors where DITA works best and where other structured authoring standards make more sense. I come in the second half to talk about “DITA and its Discontents,” or why teams abandon DITA and what sorts of opportunities for improvement lie on the DITA 2.0 horizon.
“DITA Isn’t for Everyone (And Here’s Why)” – My Talk at ConVEx 2021
- Euthanasia is Not Healthcare
- That Sound Looks Good
- Letter to the Public Order Emergency Commission
- Structured Strategy: How to Supercharge Your Content Analysis with XML and XPath
- Lessons From the STC Summit 2023 @ Atlanta
- Content Strategy
- Information Architecture
- United States
Upcoming Speaking Dates
STC Rochester Webinar
June 27, 12-2PM EST
More info coming soon.
October 14-17, 2023
San Diego, CA
“Microcontent Pipeline to Chatbots and Voice Assistants”
Use microcontent to put your team in the driver’s seat to the next level of content publishing for intelligent chatbots. By now reality has revealed that ChatGPT is not ready to write our product documentation for us. With no control over what the publicly-trained models scrape from our websites and blogs and how it assimilates our documentation with other less-authoritative sources, we’re left to wonder where we go next. If we want reliable bots, we’ll need to train our own models and deploy them to our staff and our customers. Let us show you what we’ve learned so far.