IA Summit
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2018 IA Summit Recap and Notes
This year marked my first (and apparently last) trip to the annual IA Summit. Chicago hosted the event this time around, and with the city being an hour’s train ride away from my home suburb, I naturally couldn’t miss it. It’s hard to know where to begin with a recap of my experience at this… Continue reading
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Upcoming Speaking Dates
STC Rochester Webinar
June 27, 12-2PM EST
Online
“Prompt Engineering”
More info coming soon.
LavaCon 2023
October 14-17, 2023
San Diego, CA
“Microcontent Pipeline to Chatbots and Voice Assistants”
Use microcontent to put your team in the driver’s seat to the next level of content publishing for intelligent chatbots. By now reality has revealed that ChatGPT is not ready to write our product documentation for us. With no control over what the publicly-trained models scrape from our websites and blogs and how it assimilates our documentation with other less-authoritative sources, we’re left to wonder where we go next. If we want reliable bots, we’ll need to train our own models and deploy them to our staff and our customers. Let us show you what we’ve learned so far.
Josh Anderson 