Information Architecture
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Is This Half-And-Half Cream Expired?

The day is April 4. I extract the half-and-half cream carton from the work mini-fridge and prepare to unscrew the cap when I notice the expiration date printed at the top. “MA 14.” I stop. Is that March 14 or May 14? Both months begin with the letters “MA.” Both dates seem plausible when I Continue reading
Categories: Information Architecture -
I Thought It Meant “Dis I Like”

It’s been a little over a month since YouTube removed public dislike counts on all videos. Soon after this pronouncement, I noticed an interesting phenomenon begin to occur in the comments sections of YouTube videos. Users started making their own “dislike buttons.” Other users simply left one word comments that said… you guessed it. As Continue reading
Tags: YouTube -
Thoughts on WIAD Rebrand 2021

Towards the end of July, I received an email from the newly created WIAD Organizer Alumni newsletter. I learned that the Global Board is looking for input into a rebranded name and tagline, since both the event and the nonprofit entity behind it exist as separate but identically named entities. The email linked to a Continue reading
Categories: Information ArchitectureTags: World IA Day -
The Design of Understanding

Last month I visited my family in America for the first time in quite a while. I didn’t bring any books with me so that I might instead read something from my stateside shelf. Richard Saul Wurman’s Information Architects immediately stood out. I hadn’t actually read it cover-to-cover until then. With many of its 232 Continue reading
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“Information Architecture? In My Content?”: What You Need to Know About IA

The 2021 Society for Technical Communication Summit is coming up soon, and that means the conference proceedings have been released. It’s cool to see that my paper, co-authored with Peihong Zhu, is the first article in the bunch. See the standalone PDF below, and attend the virtual Summit June 7-9, 2021 to watch our full Continue reading
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